Delete Your Bizzy Account

Applies to the Bizzy app on iOS and Android (Bizzy Holdings LLC, Bizzy Deals LLC, Bizzy Ticketing LLC)

You can delete your Bizzy account at any time. Deletion is permanent: your profile is removed, you are signed out everywhere, and you cannot recover the account afterwards. There are two ways to do it.

1. Delete from the app (fastest)

  1. Open the Bizzy app and sign in.
  2. Tap Profile in the bottom bar.
  3. Tap the Settings gear in the top-right corner.
  4. Scroll to the bottom and tap Delete Account.
  5. Confirm when asked "Do you really want to delete your account permanently?"

Your account is deleted immediately and the app returns you to the sign-in screen.

2. Request deletion without the app

If you no longer have the app installed, or cannot sign in, email us from the address on your account (or include the phone number you signed up with) and we will delete it for you:

Contact@BizzyU.com — subject line "Delete my Bizzy account".

We may reply to confirm that the request came from the account holder. Requests are completed within 30 days of verification.

3. What is deleted

  • Your name, email address, phone number, and profile photo
  • Your password and sign-in sessions on every device
  • Push-notification registrations (the app stops receiving notifications)
  • Your Bizzy Premium entitlement in the app (see the note on subscriptions below)
  • Marketing preferences — you are opted out of all Bizzy marketing

4. What is kept, and for how long

Some records must survive the account so that businesses, venues, and Bizzy can meet legal, tax, and fraud-prevention obligations. These are kept without your name or contact details attached:

  • Ticket and order history for events you bought tickets to (needed for refunds, chargebacks, and the venue's own records) — up to seven (7) years, as described in our Privacy Policy
  • Deal redemption records so a merchant's redemption counts stay accurate
  • Promoter payout records, if you were enrolled in the Promoter Program (tax recordkeeping)
  • Marketing opt-out records, so we never contact a deleted account again

Full retention periods are in Section 7 of the Privacy Policy.

5. Bizzy Premium subscriptions

Deleting your account does not cancel a subscription billed by Apple or Google — those are managed by the store, not by Bizzy. Cancel it first so you are not charged again:

  • iPhone: Settings → your name → Subscriptions → Bizzy Premium → Cancel
  • Android: Google Play app → Profile → Payments & subscriptions → Subscriptions → Bizzy Premium → Cancel

6. Before you delete

Tickets in your Bizzy Wallet are tied to your account. If you have a ticket for an upcoming event, use it or contact the organizer about a refund before deleting your account — a deleted account can no longer show its tickets or QR codes.

Questions

Email Contact@BizzyU.com. See also our Privacy Policy and Terms of Service.